Mentoring scheme helps hotels achieve Travelife award

Over 11 months Kuoni and The Travel Foundation offered mentoring to four hotels in Fuerteventura and Gran Canaria in Spain to help them achieve a Travelife award. The ‘Towards Travelife’ project was a pilot scheme aiming to find out if mentoring support for hotels would help them to become Travelife awarded.

The project aimed to increase motivation for hotels, provide practical tips and advice, as well as finding possible solutions to obstacles they might have encountered when improving their sustainability.

The participating hotels completed a self-assessment with their mentors from Leeds Metropolitan University (UK), and University of Las Palmas Gran Canaria. They then received help with target setting and action planning. They also had one-to-one support over the phone once a month throughout the project.

The ‘mentoring’ proved to be very successful, with all the four participating hotels achieving a Travelife award by the end of the project.

Feedback from all the participating hotels was very positive:
We learned very quickly that it was much easier than expected to implement the Travelife system, and the advantages are excellent – financially for our company and beneficial for our social environment,” Manuel Sastre, General Manager, Hotel Riosol.

Image: Riosol Sustainability Team

Our increased activities with the local community, for example local events, use of our facilities and our community survey, have resulted in positive relations with the added benefit of good business opportunities for our hotel,” Saray Hondarza, Secretary to the General Manager, Playitas Resort.

Image: Playitas Sustainability Team

It is very important that we work with the local community as we can’t ignore the place where we do business, and the need for us all to work together to have a long future and ensure our island is a sustainable destination,” Arturo Lang-Lenton, Technical Services Coordinator, Cordial Green Golf Bungalows.