Save time, do it online

We have made a series of improvements to your online account, including the new online checklist which will help you to prepare for your audit.

You may remember that after registering with Travelife, you received a confirmation email with your unique username and password, so if you have forgotten the details, please find your confirmation email or contact us.  If you haven’t logged into your account for a while, you will be asked to confirm your maximum occupancy (for example, how many guests you accommodate per night) and whether your hotel is part of a chain. If you experience any problems please contact us, or try changing your browser from Internet Explorer to Firefox or Google Chrome.

When you have logged into your account you will find your online checklist on the right-hand side of the homepage under ‘Your Self-Check’.

This will take you to the online self-assessment menu page, with an overview of colour-coded themes and topics. The number of questions under each section of the checklist is shown in the corresponding topic box.

The online checklist is in English, but it is available in other languages in PDF format, so please contact us if you would like a translation.  In each section you will find the relevant checklist question, a standard Yes/No answer and a comment box for you to provide extra information. Where you see a red explanation mark, you will need to upload a mandatory document such as your environmental policy.

It is important that you:

  • save your answers using the ‘Save audit’ button after completing each section
  • answer all the questions so the progress bar on the menu page shows 100%
  • upload all seven mandatory documents
  • submit your checklist so that Travelife can assign an auditor.

We will then contact you to arrange an appointment for your audit. 

If you have any questions, please contact us by email